Ask The Water Doctor

Putting a water softener only on the hot water is kind of like putting one foot in ice water and the other in boiling water – on the average you won’t like the experience!

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Well, the fact that we (US Water) sell the GreenWave and not Pelican should say enough about it. I also believe that DVGW-512 is of no value.

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9 out 0f 10 dogs and cats prefer chlorine-free, chemical free, great-tasting water. The 10th one? We won’t go there….

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More and more people are wondering if it really exists?   DVGW-512 is allegedly the standard for testing salt-free water treatment systems.  In fact, one company (WATTS) is claiming (in a convoluted, round-about way) that their product is approved by DVGW-512.  Check out this LINK if you want proof.  While they don’t actually “LIE” they lead [...]

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A few days ago, I had a customer call me who said “Why did you install a salt-based water softener in my house?  There is a technician here from A Plumbing Company who says that’s the old-fashioned way and that I should soften it the new way with ‘Easy Water.’” I don’t respond well to [...]

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Personally, I believe that calling these products “softeners” brands the seller as a charlatan because they do not in fact, soften the water. An argument can be made that they “condition” the water, but that is also deceptive in my opinion. Most people who have hard water use the words “softener” and “conditioner” interchangeably.

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Salt-Free Water Softener. Salt-Free Water Conditioner.  There are several companies selling their products on the Internet who call their salt-free water treatment systems “water softeners” or “water conditioners.”  In a previous post, I discussed how using the terms “softener” or “conditioner” are inherently misleading at the least, and deliberately deceptive at the worst.  To my [...]

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By Mark S. Timmons, CWS-VI, CI, CSR – aka/”The Water Doctor” For the past several months, I have been troubled by the way salt-free water treatment systems have been marketed by manufacturers and their dealers.  After considerable thought, what I am about to write should be welcomed by the  ”legitimate” ethical manufacturers and dealers, but may cause [...]

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I talk to many people each day, inside and outside the water industry,  and the claims by many companies who are trying to sell salt-free, saltless or no-salt (call them what you will) are really confusing.  Many are also not rooted in fact.  I try to keep an open mind and I am receptive to [...]

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A WATER SOFTENER CAN REDUCE IRON TO BELOW THE THRESHOLD OF STAINING, BUT IT CAN NOT TOTALLY REMOVE IT! Under some circumstances, a water softener will work for a while, but the resin bed will gradually become fouled with iron over months or years, decreasing it’s efficiency at removing the iron. To totally remove iron, [...]

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